Rewards Program

Brigade Points Terms and Conditions

1. Introduction 

The Brigade Points program (“Program”) is a U.S.-based loyalty program offered at the sole discretion of Off The Grid Surplus, hereinafter referred to as "Our Store(s),” “Us,” “We” or “Our”. The Program is generally referred to as the “Brigade Points” program at Off The Grid Surplus, LLC.

At Our sole discretion, We have the right to modify, add or delete all or any portion of the Program rules, terms, conditions, benefits or Brigade Point rewards, at any time, with or without notice, even though such changes may affect the value of points already accumulated, the value of the rewards and/or the time for redemption.

2. Membership & Eligibility

Individuals can sign up to be a Program participant (“Participant” or “You”) by enrolling online at or through our Off The Grid Surplus App. 

Participants must:

(a) Be at least thirteen (13) years of age;

(b) Be a resident of the United States (including United States territories) or Canada; and,

(c) Provide a valid mailing address, valid email address, and a valid phone number at the time of enrollment.

Additionally, by participating in the Program, You agree to Off The Grid Surplus, LLC Privacy Policy and Terms of Use, which can be viewed at, respectively.  

3. Earning Points

In order to earn points (“Points”) that can be applied towards a reward (“Reward”), You must identify yourself as a Brigade Points Member, as applicable, each time You make a purchase online at (“Our Websites”) or in-store at Bravo Hotel. 

Participants can earn Points in the following ways:

(a) Qualified Purchases. Participants will earn five points for every $1 of Qualified Purchases (defined below) that Participant makes on our Website or App. In the event of any discrepancies or if You do not use your Brigade Points Login at the time of purchase, points cannot be added post purchase. 

Qualified Purchases” are merchandise purchases excluding sales tax and shipping, Brigade Point redemption, purchases made prior to enrollment, purchases of gift cards, returned merchandise, refunds, warranties, gift certificates, Wholesale orders, and B2B Orders are not qualifying purchases. If a Participant returns purchases for which the Participant earned Points, those Points will be deducted from the Participant’s Brigade Point account balance. Participants must present their Brigade Account when returning any purchases that earned Points. Brigade points have no cash value. 

In-store purchases can receive Brigade points, as long as an email address is provided at checkout. Customer must already be enrolled in rewards program prior to purchase. 

(b) Follow on Instagram. Participants can earn 100 Brigade Points by following us on our social media platform: @offthegridsurplus. Limited to one per customer, per lifetime of account. 

(c) Write a Review. Participants can earn 50 Brigade Points by writing a review. Reviews must be submitted thru Off The Grid Surplus’ review form via email.  Limit 1 per customer per 30 days. 

(d) Upload a Photo. Participants can earn 50 Brigade Points by uploading a photo thru Off The Grid Surplus’ review form via email. Limit 1 per customer per 30 days.  

(e) Refer a Friend. Participants can earn $10 off Coupon that can be applied to participants entire order. Reward can only be used on purchases of $25 or more. Coupon will expire 6 months from issue date. Customer can not stack discount codes or coupons at checkout. 

(f) Referred Friends. $10 off coupon for being referred by an Off The Grid Surplus Brigade Points account holder will be eligible for up to 6 months from issue date. There is a $25 minimum purchase for $10 off coupon to be valid. Discount code is non-transferable, limit one per participant. Discount codes and coupons can not be stacked at checkout. 

(g) Celebrate your Birthday. Customers can earn 200 points for entering their birthday at least 30 days in advance to their birthday in order to receive reward. 

4. Earning Rewards

Participants will receive a Reward once the points minimum has been reached. The Minimum Point Threshold may change at any time without prior notification. Rewards are capped at Five Hundred Dollars ($500.00) (“Maximum Reward”) per Our fiscal month.  Additional restrictions may apply. 

5. Redeeming Rewards

Rewards can be redeemed only on the purchase of merchandise by logging in to your account at time of purchase online using Our Website or App. Participants redeeming Rewards are limited to redeeming at most one (1) Rewards per online transaction. A Reward can only be redeemed in one transaction, and the Participant forfeits any unused portion of the Reward if the transaction is less than the amount of the Reward. Additionally, if a Participant uses a Reward to make a purchase that is later returned, the Participant will not be reissued Points in the amount equal to the value of Participant’s Reward applied to the returned product(s). 

Rewards cannot be redeemed for gift cards, gift certificates, store credit, sales tax, prior purchases, licenses or services including but not limited to shipping, gift wrap, extended warranties or purchases made through other retailer stores or online services. Rewards have no cash value and neither cash nor store credit will be paid for unused portions of the Reward. Rewards are not transferable and Participants can only redeem Rewards associated with that Participant’s Brigade Point account. Participants must redeem Rewards prior to or on the expiration date stated on the Reward. The Program reserves the right to change the Rewards expiration date at any time without prior notification.

6. Point Expiration

All Points that have not been converted to a Reward will expire one year after the date upon which the Points were earned.

7. Change of Account Information

Participants are responsible for notifying Us of any changes to their information, including mailing address and e-mail address. Our Stores are not responsible for Rewards that are lost, delayed or misdirected in the mail, by email or otherwise. Account information changes can be made by emailing us at:

8. Program Termination

The Program has no predetermined termination date and may continue until such time as Our Stores, in Our sole discretion, elect to designate a termination date. Our Stores reserve the right to modify or end the Program, or any part of the Program, at any time without providing written notice to you.

Abuse of the Program (for example, by a Participant failing to follow the Brigade Points Terms and Conditions, allowing others to use the Participant’s membership number or other improper conduct as determined by Our Stores in Our sole discretion) may result in termination of that Participant’s membership and disqualify that Participant from future Program participation.

9. Additional Terms

Modification of the Brigade Points Terms and Conditions may only be made in writing by an authorized representative of Our Stores. All interpretations of the Brigade Points Terms and Conditions will be at the sole discretion of Our Stores and such interpretations are binding on Participants..

Points and Rewards may be subject to federal, state, or other taxes and such taxes are the sole responsibility of the respective Participant.

The Program is a United States program.

If in any particular state the Program or Our Stores have to apply for any special license, bonding, permit or other governmental regulatory approval, the Program will be void in that particular state.